Terms of service
Overview
This website is operated by NightSearcher Ltd. Throughout the site, the terms “we”, “us” and “our” refer to NightSearcher. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all these terms and conditions, you may not access the website or use any services.
Section 1: Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or you have given consent for your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction. Any breach of the Terms will result in the immediate termination of your access to our services.
Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across various networks to adapt to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without express written permission from us.
Section 3: Accuracy, Completeness, and Timeliness of Information
We strive to provide accurate and up-to-date information on our site. However, we are not responsible for information that may be inaccurate, incomplete, or outdated. Any reliance on the information provided on this site is at your own risk. The content may be modified at any time, but we are under no obligation to update it.
Section 4: Modifications to the Service and Prices
Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part of the Service) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
Section 5: Products or Services
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange in accordance with our Refund Policy (see below).
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction and to limit the quantities of any products we offer. All descriptions of products or pricing are subject to change without notice.
Section 6: Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation, we will attempt to notify you using the email, billing address, or phone number provided.
You agree to provide accurate, complete, and up-to-date account and purchase information. For more information, refer to our Refund Policy.
Section 7: Returns and Refunds
We want you to be satisfied with your purchase. Our 30-day Return Policy allows you to return most products within 30 days of receiving them. For details on the return process, shipping costs, and refund eligibility, please refer to our full Refund Policy here.
Summary:
- Items must be unused, in their original condition, and in the original packaging.
- You must provide proof of purchase.
- Returns must be approved before sending the product back.
- Refunds are processed within 10 business days once we receive the returned item.
- Shipping costs may not be refunded unless the return is due to our error.
For more information on refunds, exchanges, and exclusions, please visit our Refund Policy page.
Section 8: Optional Tools
We may provide access to third-party tools over which we have no control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Your use of any optional third-party tools is at your own risk and discretion.
Section 9: Third-Party Links
Our site may include third-party links. We are not responsible for the accuracy or content of third-party sites. Any transactions made with third-party providers are solely between you and the third-party provider. Please review the terms and conditions of any third-party site before engaging in transactions.
Section 10: User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, or other materials, you agree that we may use them at our discretion without any obligation to keep them confidential or compensate you. We reserve the right to edit or remove content that we determine is unlawful, offensive, or violates any third-party rights.
Section 11: Personal Information
Your submission of personal information is governed by our Privacy Policy, which can be accessed here.
Section 12: Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, availability, and promotions. We reserve the right to correct these errors and to change or update information at any time without prior notice.
Section 13: Prohibited Uses
You may not use the site or its content for any unlawful purposes, including (but not limited to) collecting personal information, transmitting viruses, or engaging in illegal activities. We reserve the right to terminate your use of the Service for any violations.
Section 14: Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. The Service is provided "as is" and "as available" without any warranties, either express or implied.
In no event shall NightSearcher Ltd, our directors, employees, affiliates, or suppliers be liable for any direct or indirect losses or damages arising from your use of the Service or products purchased through the Service.
Section 15: Indemnification
You agree to indemnify, defend, and hold harmless NightSearcher Ltd and our affiliates, officers, directors, employees, and suppliers from any claims arising out of your breach of these Terms or your violation of any laws or third-party rights.
Section 16: Severability
If any provision of these Terms is found to be unenforceable, that part shall still be enforced to the fullest extent possible, and the unenforceable portion will be deemed severed from these Terms. This will not affect the validity of the remaining provisions.
Section 17: Termination
These Terms are effective until terminated by either you or us. You may terminate the agreement at any time by notifying us or ceasing to use our site. We may terminate the agreement at our discretion if we suspect you have breached these Terms.
Section 18: Governing Law
These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of England and Wales.
Section 19: Changes to Terms of Service
We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check the website periodically for changes. Your continued use of the site constitutes acceptance of any changes.
Section 20: B2B Terms of Service
If you are purchasing as a business customer, please note that specific terms and conditions apply to Business-to-Business (B2B) transactions. Our B2B Terms of Service are available on our Trade Support page. Please ensure you review these terms before making a purchase as they outline additional details relevant to commercial buyers.
Visit our Trade Support page here for more information.
Section 21: Contact Information
Questions about these Terms of Service can be directed to us at Sales@nightsearcher.co.uk.